Problems usually make themselves well known. Solutions, on the other hand, can be much harder to find. This is because problems often have more than one cause, and some of these causes – sometimes the most important ones – may not be obvious. This can make it challenging to identify the best way to solve your problem. Whatever your industry or role, problem-solving is part of your job. Whether the problems you encounter are big or small, you solve problems every day. Learning how to apply problem-solving skills helps not only to enhance productivity but also helps to cultivate relationships by focusing on shared goals and solutions.
This workshop will focus on defining the problem, understanding the creative problem-solving process, key questions to ask in problem-solving, generating alternative solutions, and evaluating and adapting solutions.
This workshop will give participants the tools to avoid issues and solve your problem thoroughly and completely the first time.